Follow Up With Unhappy Customers

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How’s this for follow up? DirecTVwas so concerned about losing this customer that they CRAMMED his inbox with emails trying to get him back.

We are sure there is more to the story, but whatever the reason behind this inbox barrage, this sure looks bad on their part.

A SINGLE follow up email would have been a great idea. This, however, is just plain annoying and could simply be the nails in the coffin.

What do you think? Leave a comment!

20121220-193900.jpg Transition Marketing Services. Our passion is educating and equipping small business owners with the tools and strategies to succeed. We have made it our priority to know Specialized Marketing. We keep up to date on what is new, what is available and what makes the most sense for businesses of all sizes and backgrounds. We recognize that every Small Business is unique, and their Marketing needs to be as well. Visit us at our website and let us know how were doing or if you have any questions.

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